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Tech Talk: AT&T to 'throttle' heavy data users

August 02, 2011|by Dave Roberts | KWCH 12 Eyewitness News

(WICHITA, Kan.) — Telecommunications giant AT&T says some things are just too fast. Last week, the phone company announced plans to "throttle" its heaviest data users. 

In a letter released to its wireless customers, only 5% of its data customers use the most amount of wireless data. According to the letter, these customers use 12 times more data than the average smartphone user.

AT&T says the average smartphone user uses less than 2 gigabytes of data a month.

That's why, starting October 1, AT&T will start something called throttling. The company says:

"smartphone customers with unlimited data plans may experience reduced speeds once their usage in abilling cycle reaches the level that puts them among the top 5 percent of heaviest data users." 

These customers' speeds will be increased at the start of the next billing cycle. "

To rank among the top 5 percent, you have to use an extraordinary amount of data in a single billing period."

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But how much data that actually is depends on the usage of these top particular data users. The company also says that customers who are on a tiered data plan will not be affected by throttling.

Many analysts believe Verizon will soon start throttling its heavy data customers.

The question I have for you, do you think it's fair to slow down the service of customers who are paying for unlimited data? Even though this only affects a small number of people, some feel that this puts them on a tiered plan, even though they are getting unlimited data.

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