Complaints

It probably leads to more complaints than anything else we do....weather coverage interupting shows. After dealing with the issue and listening to complaints for decades...here is the conclusion I've come to. There are really two very different groups of viewers watching at any one time. One group has the television on because they want to see the sitcom, drama, sports broadcast, game show or whaever is on. Unless there is a tornado approaching their specific area, they don't want weather interuptions.

A local company that's been providing safe rides for drunk drivers is being questioned about its business practices. There are several complaints directed at Safe Riders Inc. for the way it charges customers for a ride home. Kimberly Davis says she was trying to do the responsible thing by arranging for a ride home, so that she and her husband wouldn't have to drive home drunk from a holiday party. So she made a reservation with Safe Riders Inc., a designated driving service that she's used in the past with no problems---until now. Safe Riders charged her debit card even though she and her husband paid the driver in cash.

by Michael Schwanke (WICHITA, Kan) Contact FactFinder Investigators at 316-831-6166 or investigators@kwch.com Debbie Haas was receiving several calls a week. "They would say this is your last warning...your car warranty is about to expire," says Haas describing one of the dozens of calls she's received. Haas was receiving the calls on her cell phone. She's not alone. Local and state agencies receive hundreds of complaints about third-party car warranty calls.

Wichita police arrest five people while investigating a neighborhood drug complaint.  It happened in the 600 block of N. Topeka late Wednesday. Police say the SWAT Team was used to issue a search warrant at the apartment because it was considered a high risk situation. When officers made entry into the home, they found fifteen people as well as several things that were illegal. "Once officers were able to get inside the residence," said WPD Spokesperson Lt. Doug Nolte, "there were several things which were identified as being illegal including some weapons and drugs.

Tempers boiled at Tuesday night's City Commission meeting in Herington. "Are you being surly?" Bart Hinkle, one of the leading protestors, asked at one point during the meeting as City Attorney Brad Jantz was explaining points of City Manager Ron Strickland's contract. "No, I'm being straight up with you," said Jantz. "You're being surly," insisted Hinkle. Herington City Commissioners changed their minds about a $15,000 raise for the City manager.  But, Strickland will still get a $5,000 raise for a total salary of $91,000 a year.

The Federal Trade Commission released the list of top consumer complaints in 2010. For the 11th year in a row, identity theft tops the list. The top consumer complaints were:    1. Identity Theft 19%    2. Debt Collection 11%    3. Internet Services 5%    4. Prizes, Sweepstakes and Lotteries 5%    5. Shop at home/Catalog Sales 4%    6. Imposter Scams 4%    7. Internet Auctions 4%...

We've all had them. That annoying neighbor who lets their dog bark at all hours or maybe that guy who decides to mow his lawn at 6 a.m. every Saturday morning when you're trying to sleep in. We get it. These are not earth-shattering issues or big crimes but rather little neighborhood nuisances that can affect your quality of life. Here are some of the most common neighborhood nuisances.  These ordinances are in Wichita, but most of these are against city code in some form or fashion for residents of other cities and towns across Kansas.  Check with your local police or city hall for more information.

WASHINGTON (AP) - The maker of Pampers says a small number of parents are behind the rumors that its new diapers are causing severe diaper rashes and blisters. Procter & Gamble vice president Jodi Allen says some of those parents want the old design back, while others support Pampers' competitors or cloth diapers. The Consumer Product Safety Commission is investigating a handful of complaints about new types of Swaddlers and Cruisers diapers. The thinner diapers use the company's Dry Max technology instead of the paper pulp that was used before.

(WICHITA, Kan.) Visitors to the Great Plains Nature Center watch the wildlife from a distance. But one family's up close encounter with nature sparked a loud debate in the animal community. The Oster family brought four baby screech owls from their backyard to the Sedgwick County Zoo Sunday. The zoo says it euthanized them, according to its policies. The Humane Society of the United States says it has been flooded with complaints about the incident.

Barely hired, and then fired -- for the color of his skin.  That's what the NAACP alleges happened in the Reno County town of Nickerson last year.  The organization has now filed a complaint against the city. There are about 1,100 people in the town of Nickerson, Kansas .  It doesn't have a permanent police chief -- she resigned last year.  A complaint filed by the NAACP may show why. She had recently hired an officer for the city police in Nickerson," said NAACP spokesman Darrell Pope in Hutchinson.